Why working with a family-owned business is good for everyone

Jakob Pii, writer

Published at 29/06/2022, Updated on 29/06/2022 , Reading time: 2 min

Why working with a family-owned business is good for everyone
Photo © phc-service-family-franchise.jpg

There are many reasons why PHC Service is the right franchise for you. Of course, you can be your own boss, working with a proven business model in a market with a great need for its services. However, what really stands out for PHC Service is its family-focused values.

When asked, more than 60% of consumers say they prefer working with a family-owned business than an anonymous corporate chain. Family-owned businesses are known to be more trustworthy, supportive and collaborative: three big positives when doing business with anyone.

According to the brains at EY (formerly Ernst Young), family businesses are also proven to weather the many ups and downs in the economy more successfully than the big corporates. Family businesses, and PHC alike, are more resilient, fight harder and are good at nurturing the right combination of talent.

Right now, a well-established, family-owned business in Kent is looking for new franchisees to join their organisation and their wider “family”. Set up in 1989 by the husband & wife team, Garry & Tracey Brown, PHC Service is now the UK’s leading independent vacuum service and repair centre with more than 65,000 customers. In that time, PHC has serviced half a million vacuum cleaners in the South East of England alone, and now, they are spreading the net.

Almost every household in the country owns at least one vacuum cleaner, equating to a potential market of 30 million machines that could need a PHC engineer to take care of them. With the PHC family taking the business nationwide, this is an excellent opportunity now and in the future.

Harvard Business Review (HBR) speaks that family businesses have a longer-term perspective on how they operate business and plan for the future. They don’t just look at the next five years but are already looking at the opportunities for the next generation. If anything, that’s forward-thinking and added security for any potential franchises joining the PHC tightknit group.

And if that’s not enough, HBR also cites added job security, flexible working conditions (no weekends or evenings), a vested interest in your success, core shared values and greater loyalty as the upside of joining a family-owned business. Attributes that PHC holds very dear.

Find out more about the PHC family and how you can be a part; visit their Point Franchise profile and get in touch with one of our experts by clicking "REQUEST INFORMATION" at the top of the article.

PHC Service

PHC Service

Who knew vacuum servicing was even a thing? PHC offers professional servicing & repairs of high quality vacuum cleaners in the comfort of their customers homes. With more than 30 million vacuum cleaners in UK households, you'll never be short of work. Join our franchise team.

Jakob Pii, writer

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About PHC Service

PHC Service

Who knew vacuum servicing was even a thing? PHC offers professional servicing & repairs of high quality vacuum cleaners in the comfort of their customers homes. With more than 30 million vacuum cleaners in UK households, you'll never be short of work. Join our franchise team.

  • £9,495
    Minimum investment
  • £50,000
    Expected revenue after 2 years
PHC Service
PHC Service