TaxAssist Accountants leads from the front

Sophie Cole, writer

Published at 24/06/2019, Updated on 07/10/2020 , Reading time: 1 min

TaxAssist Accountants celebrates its second batch of graduates from its LEAD Diploma course.

TaxAssist Accountants has been celebrating the second wave of graduates from its bespoke management and leadership course. The LEAD Diploma course was launched in 2015 and helps franchisees and senior branch staff develop the skills they need to effectively lead or manage their teams.

The bookkeeping and accounting franchise’s Senior Training and Technical Communications Manager, Samantha Skyring, explained why the course is such a valuable thing for franchisees and senior staff to be able to take part in.

“To successfully build a practice, you need to have the skills and knowledge to successfully build and manage a team of staff. This is important in the early days as a franchisee begins to establish their business, and equally important to mature franchises with an eye on exit strategies and succession planning. This totally bespoke course continues to be very popular with everyone in the network, who can see the value it adds to the running of their practice.”

Steve Doyle, TaxAssist Accountants Plymouth franchisee, commented on the brilliant LEAD Diploma course.

“The LEAD course has been extremely helpful in building my confidence and ability to deal with situations and aspects of work that I have previously had minimal experience in or avoided. I now feel able to conduct formal staff communications, deal with conflicts and delegate work effectively.”

He added that it was a bonus to be able to spend time with his fellow franchisees and to have the chance to see how other people run their operations.

“Everyone on the course wanted to get the most that they could from it. Therefore, we were all very supportive of each other and it was very interesting to gain different perspectives on how to complete day-to-day tasks from other people on the course. I think the LEAD course is very helpful to anyone who is hoping to become a more influential and effective member of staff within their team, no matter what their job role is.”