PART ONE: Merry Maids introduces new UK brand leader

In a recent blog post, the cleaning franchise introduced Vikki Donnachie, who officially took over from Steve Morris at the beginning of 2022.

Merry Maids introduced Vikki with plenty of excitement and enthusiasm, and the blog was full of fascinating information about the cleaning franchise’s new UK brand leader and her journey to the role. This is the first of two articles recounting the content of that blog post, and today you’ll learn about why Merry Maids appealed to Vikki, and how she’s found her first few weeks in charge.

In the words of Merry Maids, “Vikki joins Merry Maids with over twelve years experience in recruitment and thirteen years experience in healthcare franchising as Head of Kare Plus Franchising.” Vikki expanded on this, explaining that she chose to move to Merry Maids because she appreciated both the “family feel” and the “scope for network development”.

Of the transition into the role, Vikki said, “It’s been really, really good! Everyone has made me feel really welcome. I feel like I’m fitting in, the processes are very similar, and certainly, what I would expect, I feel like I’ve been here for ages – which is always a good sign. And the days fly! There are not enough hours in the day, so that’s another good thing.”

Vikki is thrilled to finally be getting started, and is motivated to see others succeed. She thoroughly enjoys being a mentor, as well as seeing people she works with and supports doing so well in their jobs. Vikki has plenty of plans moving forward, which she shared some of in this blog, saying, “Obviously the last two weeks I’ve been getting my head around the systems and so on and so forth, plus getting to meet the internal team.” Now, she’s having conversations “with all the franchise partners” - getting to know them. What are their drivers? What are their motivators? What help and support will they need?

Vikki continued, “Ultimately, [I want to know] what their goals and aspirations are because I think everybody is going to have different goals and plans. I want to try and find out what floats their boat and what motivates them, to build business plans to make sure that is what we are achieving. After that, hopefully in quick succession, [I want] to go out and meet them all face to face in their offices. But I know that is potentially going to be hampered at this moment in time.”

To discover more about Vikki’s story with Merry Maids, keep checking Point Franchise - part two is incoming! Or, if you’d instead like to find out more about how you might be welcomed by the same network that’s just welcomed Vikki, check out Merry Maids’ profile page, linked above, for further info.