Sophie Cole, writer
Minster Cleaning Services is hoping to minimise time-consuming admin for its franchisees with its newly developed software.
Minster Cleaning Services has given the go-ahead for an ambitious new contract management software to be rolled out across all of its franchises.
Many of its franchisees found that lots of their time was taken up by tedious admin, leading them to spend more money employing new members of staff to keep up or simply struggling under the load themselves. So, the cleaning franchise looked for a way to reduce the amount of time spent managing contracts and completing other task so that each franchisee could concentrate on growing their business.
After looking around for the most suitable option Minster Cleaning discovered software development company Templa and awarded it the contract to install one of its contract management programmes across 26 franchises. The pilot was a success, so Minster Cleaning announced that the time-saving software would soon be rolled out across every one of its 43 UK franchisees. It’s hoped that by offering its franchisees an easy-to-use online system that will help them manage all of their client admin, they’ll be able to spend more time building client relationships and working on gaining new business instead.
Minster Cleaning’s financial controller, Steve Seaton, praised Templa for their help during the development and their efforts to accommodate the franchise’s needs.
“Although we are essentially purchasing an off-the-shelf package, Templa has bent over backwards to accommodate some of the specific challenges facing our franchisees, as well as incorporating into the software the natural segregation lines between the branches.”
Minster Cleaning Services has been providing domestic and commercial cleaning services across the UK since 1982, aiming to always complete cleans to an incredibly high standard. Many of its branches achieve more than £2 million in annual sales, demonstrating that the franchise’s proven business model can achieve fantastic things
Sophie Cole, writer