Drain Doctor branch celebrates 24th anniversary

Drain Doctor Portsmouth and Southampton celebrated its 24th year of business this month.

Drainage and plumbing specialist Drain Doctor has been celebrating one of its longest running branches this month. Its Portsmouth and Southampton branch is celebrating its 24th year of business, demonstrating how effective the franchise’s business model is to have achieved almost a quarter of a century of success.

To say thank you to its customers, the branch is offering a discount to its most loyal clients. Any work carried out during August will be eligible for the discount, which will increase based on the number of years the customer has been using the business.

Drain Doctor’s Portsmouth and Southampton branch has become one of the franchise’s top performing locations since its opening in 1994. It’s been able to expand to a team of five office staff and four technicians and together, they’re committed to ensuring that the drains of Hampshire are flowing as freely as they should.

Franchise owner, Allan Rook, commented on the branch’s anniversary and thanked customers for supporting the business over the years.

“Without our fantastic customers, we would not be in this position of running a profitable and successful company that has become a real cornerstone of the community. We are hugely proud to be celebrating 24 years of service to our customers and being part of the local community is very important to us. We want to thank everyone in the Southampton / Portsmouth area, and of course our fantastic staff, who have enabled us to reach this significant milestone in our business’ history.”

Satisfied customers, such as local property management firm Denford Property Management, have been vocal about the fantastic service they have received over the years. Paul Denford, head of the company which manages over 3,000 flats, said:

“Being in the business of property management, our clients expect a quick service when something goes wrong with their drainage or plumbing. Drain Doctor has always been a business we can rely on 100%, particularly as they are available 24 hours a day / 365 days a year, and this is essential in our line of work. Time is of the essence and Drain Doctor understands that completely by always turning up when they say they will and doing every job both efficiently and professionally. We look forward to continuing our relationship with them in the future.”

With over 50 locations across the UK, Drain Doctor is one of the country’s leading drain and plumbing franchises.