Barnard Castle franchise receives Good CQC rating across the board

Delivering the very best levels of care is the foundation that Blossom Home Care is built on.

To that end, all our franchisees follow carefully detailed systems and processes in order to consistently provide premium holistic home care.

The latest example of this model delivering results comes from Blossom Home Care Barnard Castle, which covers the Teesdale and Weardale regions.

Following their review from the Care Quality Commission (CQC) in July 2022, we are very pleased to say they have been rated Good in all aspects. This covers whether the service is safe, effective, caring, responsive, and well-led.

The report is a testament to the fantastic efforts of Paul and Jo Hamilton, the proud owners and operators of the Barnard Castle franchise location.

What does Barnard Castle’s CQC report say?

The report is available to view on the CQC website here and details the working environment enjoyed by staff and the quality of care received by clients.

In summarising their findings, the report states: “People reported they were extremely satisfied with the service. People and relatives said staff excelled at their jobs and always went above and beyond in delivering the care. They described the little extras staff just did as a part of their job. Some people commented this had never occurred when they had used other home care provision.”

Whilst we are of course delighted by the findings, we are always most proud of reading direct feedback from clients and staff. A selection of quotes from each of these are included within the report:

Clients

"The standard of care I receive from Blossom Home Care is absolutely marvellous. All the staff are very professional and caring and with their support I am able to remain in my own home."

"The carers make me feel like the most important person in the world and really pull all the stops to make sure I'm alright."

Clients’ loved ones

"Blossom has been everything I could wish for. The team all genuinely care for \[person\] and I am confident to leave them in their care whilst I leave the house."

"I am so pleased we found this care company, all of the carers are compassionate, caring and treat \[person\] with the dignity and respect she deserves."

Staff

"I feel proud to be part of the Blossom 'family' and I have found them to be one of the most caring organisations that I have ever worked for."

"After reviewing and discounting a number of local companies, I applied to Blossom Home Care and was lucky enough to be offered a role with the company. It really is a family of carers who very much support the people we care for and each other."

Congratulations once again to the whole team at Blossom Home Care Barnard Castle for their richly deserved plaudits!

How can I get started with Blossom Home Care?

Do you want to feel truly supported and valued as a franchise business owner? Then Blossom Home Care is the choice for you.

As well as gaining the benefit of our immense level of support and expertise, you will be joining a nationally recognised, award-winning company. In doing so, you will become the owner of a highly lucrative, easy-to-run business that will help the local community by changing the face of care in the home.

If you want to find out more about joining the Blossom Home Care family, get in touch with us today using the contact form on our website. A member of our team will then contact you to discuss the opportunity in greater detail.

We can’t wait to hear from you!