Aspray bags customer service award

Aspray has taken home a prestigious award that celebrates the strength of the service it provides to its clients.

Property claims management franchise Aspray has been given a huge reason to celebrate this week, as it’s been crowned as the winner of a prestigious award from Wealth & Finance International magazine. The publication is distributed to more than 130,000 high net worth and ultra-high net worth individuals across the UK who operate as fund managers, institutional investors and professional services providers.

The Wealth & Finance awards were set up to highlight what its organisers describe as ‘the brightest, best-performing and most deserving companies from across the funds and investment landscape’. Aspray falls into this description, as it helps property owners and investors manage the stressful process of property claims.

Aspray was awarded the ‘UK Best in Business Award for Best for Building Insurance Claims Management’. The decision was made by W&F’s network of trusted industry partners, as well as independent research made by the magazine over an extensive 12-month period. Speaking about the achievement in a press release, the franchise said:

“Given this degree of scrutiny, winning the ‘Best for Building Insurance Claims Management’ Award is a truly outstanding achievement that makes the whole team here at Aspray head office very proud, whether they work on the franchise, or the property insurance claims management side of the business.”

It continued:

We see this as an endorsement of our working practices, our ethical approach to claims management, and the service standards that differentiate us from others. It really should demonstrate to prospective franchisees that an Aspray franchise opportunity has quality running through it from top to bottom.

This isn’t the first award Aspray has been nominated for over the years either, as it’s made the finals of the 2016 Insurance Times Claims Excellence Awards for Third Party Claims Management Team of the Year and Best Property Insurance Project Management Firm during the Construction & Engineering Awards 2016.