A couple of things you didn’t know about Aspray

Company Overview

Aspray, are a multi award-winning property damage claims management service provider that helps policyholders, throughout the UK, to make successful building insurance claims caused by storms, burst pipes, accidental damage, fire, floods or other insured events. The company was founded in 2005 by Managing Director James Whittle. After working within the franchise industry for over 30 years and the claims industry for a period of time, James felt compelled to create a service that would be driven by the need to act in the best interest of the policyholder. James’ clear vision puts the customer at the core of the business. His passion and relentless commitment to delivering a customer centric strategy has established Aspray as one of the leading property damage claims management service provider in the UK, without compromising its core values and integrity. Aspray Franchisee, Jaynie Ross, explains how ‘it’s important to put yourself in the policyholder’s shoes and empathise with how they’re feeling. One of the most rewarding parts of running the business is the sense of pride you feel at the end of each completion when a policyholder signs a satisfaction note and leaves an excellent review’.

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Award Winning

Aspray has, in recent years, won awards. For the last five consecutive years it has won the Construction and Engineering Award for ‘Property Claims Management Company of the Year – UK’ and last year won the prestigious ‘Best Product for Landlords’ award at the National Landlord Investment Show Awards. In addition, Aspray were shortlisted for both the 2019 Insurance Times Claims Excellence Awards in the ‘Third-Party Claims Management Team of the Year’ category and the 2019 British Claims Awards in the category ‘Loss Assessor of the Year’. We’ve picked out three interesting facts about the property damage claims management franchise that you probably didn’t know, from the claims it deals with to what type of individual makes the best Aspray franchisees.

1. From Ruin to Restoration

When disaster strikes, whether faulty hair straighteners cause a blaze or an out of control lorry rams in to someone’s home, insurance policyholders do not have to face dealing with the ruin and devastation alone. An Aspray franchisee will project manage all aspects of the claim, including:

• Visiting the policyholder to assess the property damage, normally within 24 hours of receiving their call;

• Preparing a detailed schedule of works and damage report for their insurer;

• Meeting with the appointed loss adjuster, where necessary, to negotiate and agree repairs or reinstatement, helping policyholders achieve a fair settlement and save time; and

• Instructing vetted contractors to put the property back to its pre-loss condition as swiftly as possible.

  There is no charge to the policyholder or property owner for the Aspray service, provided the Aspray Franchisee appointed to manage the claim can instruct and oversee the vetted contractors who complete the reinstatement works. However, any excess stated within the policy will of course still apply.

Furthermore, Aspray offers value-added service for businesses such as letting agents, insurance brokers or estate agents to offer to their customers.

2. From Armed Forces to Aspray

Shockingly, around 87% of Armed Forces personnel get into financial difficulty after their service ends and a reported 30% of employers wrongly assume that ex-military people have been ‘damaged’ by their time in the forces, making them undesirable employees. Aspray believes that ex-Armed Forces personnel are equipped with exactly the right skills and attributes to become a franchisee. The transferrable skills they gain during their service, including excellent leadership, teamwork, resourcefulness and resilience, make them well suited to the business. The courage and bravery required of those in the armed forces also means they’re great at standing up for Aspray clients, whether that’s to ensure they receive a fair settlement from their insurer or when managing a repair that isn’t going to plan. The Aspray franchise opportunity offers driven, disciplined and credible individuals the chance to build a long-term, profitable business whilst operating a proven business model. The business can be run from the comfort of your own home, making it an good choice for those looking for a business with minimal operating costs.

The franchise provides all the benefits of running your own business, with the backing and expertise of the Head Office support team. Aspray look for individuals with the desire and drive to earn £60,000+ per annum, with an outstanding work ethic. If you think you fit the profile of an Aspray franchisee, get in touch with the franchise to learn more about the opportunity.