Franchising details
A cleaning brand that empowers franchisees for profitabilityTown & Country Cleaning is a leading independent company with experience of contract cleaning since 1977. Based in Farnham in Surrey, we pride ourselves on trying to be different in a highly competitive industry.
Managing +200 customers with c65 cleaners and experienced ring-fenced teams dedicated to each customer/project, our approach is to value our staff, and to retain customers over the long term.
We are progressive in everything we do, which includes adopting best practices, supporting franchisees, to carbon offsetting to help protect the environment from climate change. We manage all aspects of commercial and domestic cleaning including:
Residential domestic cleaning
Commercial contract cleaning
Office cleaning
Retail cleaning
Window cleaning
Carpet cleaning
High-level cleaning
Construction builders cleans
Tenancy cleaning
Kitchen deep cleans
Covid mitigation cleaning
Our Difference:** Franchisee Autonomy**
Challenger brand, no restrictions, support, opportunity for big accounts
Profitability
Our brand delivers improved pricing/profitability
Longevity in Relationships
Attract/retain better staff for higher customer satisfaction/retention
Commercial & Domestic
Capabilities of commercial & service of domestic. X-sell decision makers
Company Values
Honest, hard-working, personal, professional, intelligent, progressive
The future for business is based on “shared stakeholder value”.This is true whether it be choosing the customers you want to serve better, supporting a higher living wage for staff, having long-term supply-chain continuity or partnering with leaders to champion new territories.
We are now looking for new business partners with the ability to attract and retain customers and staff. In return, we will make it our #1 objective to support you and ensure we do everything possible to make you a success. We do however require a very specific type of person.
Any prospective franchisee will be able to demonstrate a strong focus on sales and operations. They will typically be a manager working in the FM/services industry wanting to manage their own business or an owner of an existing small service-based business wanting to expand and be part of something better.
Important individual characteristics include being self-motivated, driven, responsible, focused on selling/delivering to customers, able to lead and motivate people, and with personal values consistent with our company.
You must be able to:- Adopt an existing business framework - Fund initial setup and ongoing cash flow - Recruit, lead and motivate people - Drive your business forward – selling and delivering to customers
Our director has c20yr corporate blue-chip experience, and together with our franchise framework, we believe we can empower cleaning business owners.
Franchise costs and details
Training and support
Apart from our brand, another key franchise differentiator will be the support we provide to individual franchisees.
Training and support provided includes the following:- Comprehensive franchise manual - 2-day initial induction training - Quarterly management reviews - Personal mentorship with owner/director
Additionally, each franchisee will receive a franchise package value of c£15,750 to include: Franchise Area:- Large area sole rights (5yr / right to renew) - National account opportunity - Non-proactive opportunity in other areas
Sales, Marketing & Operational Support:- Brand / License - Website and social media support - Corporate Stationery - Biz Card - Letterhead - Compliment Slip - Folder - Collateral - 15 Things to Consider When Selecting a Cleaning Company - A-Z Cleaning Tips - Covid Cleaning - End of Tenancy Guide - Tech Transform Cleaning - Flyer (Domestic + Commercial) - Customer/Project Presentations (x20) - Digital assets - Google PPC first 3mth - Email database - Use of 0845 222 2000 - Uniform - Vehicle Sign-Writing Fund - Access to our supplier and contractor network - Access to our professional services network: IT, legal, accountancy and insurance - Office administration