Franchising details
Computers and digital devices are essential to everyone in this world, from the day-to-day operations of the business to scrolling through social media on your phone whilst streaming on-demand TV. As a result, having the best quality technical support for when something goes wrong is essential and that's what PC Pal provides. With a team of qualified and an insured roster of engineers who can travel out to clients, PC Pal carries out on the spot repairs with an array of diagnostic and repair tools to get customers' devices functioning within the same day. PC Pal understands that these IT malfunctions are stressful and can happen at any time, so they aim to provide excellent customer service from their engineers and their emergency helpline, open 7 days a week.
Franchise costs and details
Training and support
As previously mentioned, you do not need to have any professional computer support experience or an educational qualification in the subject, but you do need a desire to learn about the subject as PC Pal will provide you with a comprehensive training scheme to get you up and running. As a franchise owner, PC Pal will provide you with training at their head-office training facility in Solihull. You will receive comprehensive technical courses from leading technology companies allowing you to become a Microsoft Certified Technology Specialist (MCTS) and CompTIA A+ certified and be able to help clients no matter the complexity or severity of their problem.
As a franchise holder, PC Pal will offer you technical support whenever you need it on a dedicated helpline and they will support you with getting started with the financial procedures and marketing duties to help your start-up process to run as smoothly and quickly as possible.