Franchising details
Customer enquiries professionally generated for you from day one.
The Gadget Refuge Franchise is exceptional in many ways…
Filling a huge gap in the market for a high quality guaranteed service to fix mobile phones tablets and laptops, the Gadget Refuge has carved out a very successful business which continues to grow year on year.
The Gadget Refuge was launched in 2018 by Gavin & Tracie Garnett with the vision of creating a successful local business with a model suitable for growth through franchising. Since launch we have successfully developed a very strong reputation within our local area and have now launched our franchise network.
Our goal was simple, to provide high quality guaranteed repairs to the local community. Sourcing and using the best available components for all of our repairs and providing an exceptional service have seen the business grow year on year.
We have examined every aspect of the business and we are absolutely confident that the formula we have in place will work exceptionally well across the UK and we can continue to develop the brand nationally.
We are now experiencing unprecedented, and increasing, demand so we are seeking new franchise owners to extend The Gadget Refuge into new territories, creating a fantastic opportunity for those looking to start their own business, with the confidence of a tried and tested business model and brand behind them.
In contrast to many franchise operations, we provide our network with a highly supported framework on an ongoing basis in which to develop their businesses. This approach will allow new operations to succeed in the smallest time-frame possible and with each franchise benefitting from everything we have learned since our launch.
**We Generate Customers For You…**
Social Media marketing is managed professionally for you at HQ and our expectation us that you will receive customer enquiries from week 1.
Our proven sales and marketing strategies, as well as ongoing campaigns that will be run from HQ, will ensure that customers arrive from the start of your Franchise. Those enquiries will almost always coincide with the person having a look at existing trusted reviews before they decide to get in touch, providing you with a great advantage before you gain traction in your area.
**Referring and Returning Customers…**
Our business model, which is built around providing high quality repairs and exceptional service is certainly appreciated by our customers who over the years will return with more repairs. But importantly because of your stellar customer care they will be more than happy to refer many family and friends who will also fall into the same cycle of returning and referring.
- Centralised professional social media marketing, web design and business support.
- Use of The Gadget Refuge name and branding, along with proven business processes and procedures.
- Full technical and operational business training provided.
**PLUS our Comprehensive start-up package and ongoing support to ensure you have all you need to develop the business.**
- 100% Government Funding Available
- Reduced Management Fees During First Year
- Exceptionally Low Overheads and Start Up Costs
- Excellent Cash Flow
- Group Buying Power Leading to Very High Profit Margins
- Professional Centralised Facebook Marketing Campaigns Delivering Customer Enquiries Daily
- Industry Leading Systems for Ticket Management, Point of Sale and Accounting
- A Laptop loaded with All Relevant Software *
- Comprehensive Tech Tool Kit
- Card Payment Software and Machine
- Website and Social Set Up
- 65% of Customers become Repeat or Referring Clients
- A Totally Recession Proof and Covid – 19 Proof Business
- Comprehensive Technical Training at Chester HQ *
- Initial Spares Stock *
- A Fully Protected Territory
- Ongoing Technical Updates and Support
- An Ethical Approach with High Quality Products and Exceptional Service (100’s of 5 Star Ratings)
(* Dependant on franchise package chosen)
Franchise costs and details
Training and support
Dependant on the franchise package chosen, initial training is either carried out face to face from our head office in Chester or via our remote e-learning platform. Ongoing technical training is also available through our e-learning platform after the initial training period.
Discovery sessions are available to anyone interested in joining The Gadget Refuge network, come along and spend a couple of hours in the workshop to see a repair go through the process from start to finish and get a true feel for what it is all about.
Due to the nature of our business, new products and ever changing technology is something we have to be prepared for, as common new products reach the marketplace we will ensure all franchisees are provided with updated training material to complement their existing skills and knowledge. A typical example of this would be Apple releasing new iPhone models which typically happens in the second half of each year.
Technical training is provided from head office during induction to provide insight into the common tasks we need to perform in day to day business operations such as:
- iPhone and Android smartphone repair (teardown and common repair scenarios)
- Tablet and Laptop repair *
- Using the CRM and Ticketing system “HubSpot”.
- Ordering spare parts, returning spare parts and managing stock levels.
- Using the point of sales system for taking payments, creating invoices and viewing reports.
- Advertising and promotion of your business.
(* Dependant on franchise package chosen)
